FAQs
1. How long does shipping take?
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USA: 7–12 business days
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International: 7–12 business days
Delivery times may vary due to customs or courier delays.
2. Do you ship worldwide?
Yes, Mennzo offers worldwide shipping.
3. Can I return my order?
Yes, we accept returns within 7 days of delivery. Items must be unused and in original packaging.
4. Who pays for return shipping?
If the product is wrong or damaged, we provide a free return label.
For all other returns, customers are responsible for return shipping costs.
5. How do I request a return?
Email us at support@mennzo.shop with your order number and reason for return. Our team will guide you through the process.
6. Can I cancel my order?
Orders can be cancelled within 12 hours of placing them. After processing, cancellations may not be possible.
7. What if I receive a damaged or wrong item?
Please email us within 7 days with clear photos. We will provide a replacement or refund after verification.